Terms of Service

These terms govern your relationship with Sicher Bank AG and the use of our private banking services.

Effective Date: January 1, 2024
Agreement Overview

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client") and Sicher Bank AG ("Bank", "we", "us", or "our"), a German private bank licensed and regulated by the German Federal Financial Supervisory Authority (BaFin).

Key Information

Legal Entity: Sicher Bank AG
Registration: Munich HRB 123456
BaFin License: DE-12345-2024
Governing Law: German Law
Jurisdiction: Munich, Germany
Deposit Protection: €100,000 per client
Our Services

Investment Services

  • • Portfolio management and advisory
  • • Securities trading and execution
  • • Alternative investment access
  • • Risk management and hedging
  • • Investment research and analysis

Banking Services

  • • Private banking accounts
  • • Credit facilities and lending
  • • Foreign exchange services
  • • Cash management solutions
  • • Trade finance services

Wealth Management

  • • Comprehensive wealth planning
  • • Tax optimization strategies
  • • Estate and succession planning
  • • Philanthropic advisory
  • • Family office services

Digital Services

  • • Online banking platform
  • • Mobile application access
  • • Digital document management
  • • Real-time portfolio monitoring
  • • Secure messaging system
Client Obligations

Account Requirements

  • • Provide accurate and complete information during onboarding
  • • Maintain minimum account balances as specified for each service
  • • Promptly notify us of any changes to personal or financial circumstances
  • • Comply with all applicable laws and regulations
  • • Use services only for legitimate business and personal purposes

Documentation and Compliance

Required Documentation
  • • Government-issued identification
  • • Proof of address and residence
  • • Source of wealth documentation
  • • Tax identification numbers
  • • Beneficial ownership information
Ongoing Obligations
  • • Annual compliance reviews
  • • Updated financial statements
  • • Tax reporting cooperation
  • • Regulatory inquiry assistance
  • • Account activity monitoring
Risk Disclosures

Important Risk Warning

All investments carry risk of loss. Past performance does not guarantee future results. The value of investments may go down as well as up, and you may not recover the full amount invested.

Market Risks

  • • Equity market volatility
  • • Interest rate fluctuations
  • • Currency exchange risks
  • • Commodity price changes
  • • Geopolitical events

Credit Risks

  • • Issuer default risk
  • • Counterparty risk
  • • Credit rating downgrades
  • • Concentration risk
  • • Liquidity constraints

Operational Risks

  • • Technology system failures
  • • Cybersecurity threats
  • • Human error
  • • Regulatory changes
  • • Business continuity events

Alternative Investment Risks

  • • Illiquidity and lock-up periods
  • • Limited transparency
  • • Higher volatility
  • • Complex structures
  • • Manager risk
Fees and Charges

Fee Structure Overview

Our fees are transparent and competitive. All charges are clearly disclosed before execution, and detailed fee schedules are provided during account opening.

Management Fees

Portfolio Management:0.75% - 1.25%
Investment Advisory:0.50% - 0.75%
Family Office:Custom

Transaction Fees

Equity Trading:0.25% - 0.50%
Fixed Income:0.125% - 0.25%
FX Transactions:0.10% - 0.25%

Other Charges

Account Maintenance:€500/year
Wire Transfers:€25 - €50
Custody Fees:0.10% - 0.25%
Limitation of Liability

Professional Indemnity Insurance

Sicher Bank maintains professional indemnity insurance coverage of €50 million per claim and €100 million in aggregate, providing additional protection for our clients.

Liability Exclusions

  • • Market losses from investment decisions
  • • Force majeure events
  • • Third-party system failures
  • • Regulatory or legal changes
  • • Client instruction errors

Liability Limitations

  • • Maximum liability: Account value
  • • No consequential damages
  • • 12-month claim limitation period
  • • Mitigation of damages required
  • • Insurance coverage applies
Termination and Account Closure

Termination Rights

Client Termination
  • • 30 days written notice required
  • • No termination fees for standard accounts
  • • Asset transfer assistance provided
  • • Final statements and tax documents
Bank Termination
  • • 90 days written notice (standard)
  • • Immediate termination for cause
  • • Compliance or regulatory reasons
  • • Business relationship changes

Account Closure Process

  1. 1. Written termination notice submitted
  2. 2. Outstanding transactions completed
  3. 3. Final fees and charges calculated
  4. 4. Asset liquidation or transfer instructions
  5. 5. Final account statements provided
  6. 6. Remaining balances transferred
  7. 7. Account closure confirmation
Governing Law and Dispute Resolution

Applicable Law

These Terms are governed by German law. Any disputes will be subject to the exclusive jurisdiction of the courts of Munich, Germany, unless mandatory consumer protection laws require otherwise.

Dispute Resolution Process

  1. 1. Direct negotiation with relationship manager
  2. 2. Escalation to senior management
  3. 3. Internal complaints procedure
  4. 4. External ombudsman service
  5. 5. Court proceedings (if necessary)

Alternative Dispute Resolution

  • • German Banking Ombudsman
  • • BaFin complaint procedures
  • • Mediation services available
  • • Arbitration by agreement
  • • EU Online Dispute Resolution
Contact Information

Legal and Compliance Inquiries

legal@sicherbank.com
+49 8654 38 48 50
Legal Department
Sicher Bank AG
Maximilianstraße 12
80539 München, Germany

For questions about these Terms of Service or any legal matters related to your account, please contact our Legal Department. We are committed to addressing your concerns promptly and professionally.